Shipping policy

Shipping Within Canada

Prime Deal Zone currently ships within Canada only. All orders are processed and shipped from our partnered fulfillment centers.

Processing Time

Orders are typically processed within 1–3 business days. During peak periods or promotions, processing times may be slightly longer.

Delivery Time

Estimated delivery time after processing is:

7–15 business days for most Canadian locations

Delivery times may vary depending on your location and carrier delays.

Shipping Costs

We offer Free Shipping on all orders within Canada. No minimum purchase is required.

Order Tracking

Once your order ships, you will receive a tracking number by email. You can use this number to track your package at any time.

Multiple Shipments

If your order contains multiple items, they may arrive in separate packages. This helps us deliver your items faster.

Incorrect Address

Please ensure your shipping address is correct at checkout. We are not responsible for delays or lost packages due to incorrect or incomplete addresses.

Delayed or Lost Packages

Shipping carriers may experience delays beyond our control. If your order has not arrived within the estimated timeframe, please contact us and we will assist you.