Contact
We are here to help! Reach out anytime.
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Email Us
For all orders, returns and general questions:
support@primedealzone.caResponse within 24 hours
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Our Store
Prime Deal Zone operates as an online-only store serving customers across Canada.
Canadian Owned & Operated
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Customer Support
Customer Support: 7 days a week
Email us anytime. We aim to respond within 24 hours.
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Order & Shipping
Processing: 1–3 business days
Delivery: 7–15 business days after processing
FREE shipping on all orders
Frequently Asked Questions
Q: How long does shipping take?
A: Orders are usually processed within 1–3 business days. Delivery usually takes 7–15 business days after processing.
Q: Is shipping really free?
A: Yes! Free shipping on every order. No minimum required.
Q: What if I receive a wrong or damaged item?
A: Contact us at support@primedealzone.ca within 7 days of delivery and we will fix it immediately.
Q: How do I use the BUY2GET1 discount?
A: Add any 3 eligible jewellery items to your cart and enter code BUY2GET1 at checkout. One eligible item will be free. The promotion can be used once per order and cannot be combined with other discounts.
🇨🇦 Proudly Canadian Owned & Operated
Prime Deal Zone operates as an online-only store serving customers across Canada.
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